Job Description

Chief Data Officer (CDO)

The Chief Data Officer reports to the Senior Vice President/Chief Transformation Officer and is responsible for executive leadership of UMass Memorial Health’s data and analytics strategy, execution, and impact. The CDO leads an integrated data and analytics organization focused on enabling evidence‑based decision‑making, advancing data literacy, and improving clinical, operational, and strategic performance. The CDO delivers a modern, scalable data ecosystem and advanced analytics capabilities such as predictive modeling and AI/ML, while ensuring alignment with business and clinical priorities and overseeing enterprise data architecture, governance, analytics, reporting, and security.

Responsibilities

• Lead the development and execution of a unified enterprise data and analytics strategy aligned with organizational objectives, with enterprise authority over data standards, analytics platforms, and governance frameworks.
• Modernize and oversee the enterprise data ecosystem, including data warehouses, data lakes, and analytics platforms, and partner closely with Information Services to ensure secure, scalable, and high‑performing infrastructure.
• Ensure secure, high‑quality data ingestion, integration, and management across clinical, operational, and financial domains to support trusted analytics and insights.
• Establish and lead enterprise data governance, stewardship, and data quality programs in compliance with privacy, security, and regulatory requirements.
• Advance analytics and data science capabilities, including self‑service analytics, predictive modeling, population health analytics, and AI‑driven decision support, to enable real‑time and strategic decision‑making.
• Drive continuous improvement of analytics services through performance metrics, adoption tracking, and stakeholder feedback.
• Partner with executive, clinical, and operational leaders to identify and prioritize high‑impact opportunities where data and analytics can drive performance improvement and innovation.
• Build, lead, and develop a high‑performing, diverse data and analytics team, fostering professional growth and cross‑functional collaboration.
• Monitor industry trends and emerging technologies, and manage strategic vendors and external partnerships to keep the organization at the forefront of data and analytics practices.
• Respond to executive, clinical, and operational leaders’ requests for data- and analytics-driven insights to support strategic and operational decisions.
• Make recommendations on employee hires, promotions, and disciplinary actions; develop and recommend budgets; and ensure compliance with regulatory agencies and institutional policies.
• Ensure compliance with privacy, security, and regulatory requirements, including Joint Commission, DPH, and other applicable agencies.

Qualifications

• Education
  
  • Required: Bachelor’s degree in Data Science, Computer Science, Information Systems, Business, or related field.
  • Preferred: Master’s degree in a relevant field (e.g., Data Analytics, Health Informatics, Business Administration).
• Experience / Skills
  
  • Required: 10+ years of progressive leadership experience in enterprise data, analytics, or BI roles; 5+ years in a senior executive role.
  • Proven experience leading data transformation efforts within a large, complex, and regulated environment, preferably in healthcare.
  • Expert knowledge of advanced data management, data architecture, data governance, and modern analytics tools/platforms.
  • Demonstrated success in implementing advanced analytics, machine learning, and predictive modeling.
  • Strong experience with healthcare data systems (e.g., Epic, claims data, population health tools) and regulatory requirements.
  • Excellent communication and relationship‑building skills with the ability to influence and align stakeholders at all levels.
  • Strong vendor management and budgeting experience; strategic thinker with a hands‑on approach and strong execution capability.
  • Familiarity with Lean philosophies.

Physical Demands and Environmental Conditions

Work is considered sedentary. The position requires working indoors in a normal office environment.

Equal Opportunity and Anti‑Discrimination Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. UMass Memorial Health is an equal opportunity and affirmative action employer and encourages applications from individuals with varied experiences, perspectives, and backgrounds. If you are unable to submit an application due to assistive technology or disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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