Job Description

The Contracts & Compliance Manager is responsible for managing all client and vendor contracts and compliance for the company. This role collaborates closely with internal team members, clients and vendors, and colleagues, to ensure sound contractual practices, adherence, and risk mitigation. This person is also responsible for leading and driving compliance programs designed to comply with laws, regulations, business standards, and contractual commitments. This position reports into the COO/CFO and will preferably be hybrid in Boston, MA. Responsibilities Manage all client MSA and NDA contract reviews and compliance requests, including edits and negotiation. Support the Sales and Account Management team when negotiating individual project SOWs. Advise internal team members on contract and compliance requirements, policies, and processes. Update and maintain client requirements exception reporting summarizing terms & conditions that the firm needs to adhere to. Partner with appropriate stakeholders (e.g., Account Management, Client Services, Information Security, IT) to operationalize all client contractual requirements. Oversee and ensure written documentation for all clients, projects, and committed revenues. Manage vendor onboarding and MSA processes with internal vendor owners and outside providers. Manage approved vendor list for internal stakeholders to reference when engaging with outside providers. Develop and deploy processes to track contract compliance across internal functions and with vendors to ensure adherence to policies, processes, standards, and regulations and to mitigate risk. Manage vendor offboarding process. Collaborate with stakeholders to develop new contracts with outside partners and vendors, as needed. Partner with Information Security on vendor risk assessments and mitigations strategies. Analyze new laws, regulations, and contract trends for potential impact on business operations. Identify, develop, and implement continuous improvements to contracts and compliance agreements, policies, and processes. Work on other responsibilities and special projects related to contracts and compliance, as assigned. Qualifications Minimum of three years of experience leading and driving contracts management and compliance processes in a professional services environment. Highly effective multi-tasker and ability to work with multiple stakeholders simultaneously in a matrixed setting. Exceptional project management skills, attention to detail, and ability to drive bodies of work from start to successful completion. Strong relationship building and diplomacy skills with a customer service mindset. Effective communicator, collaborator, and influencer. Outstanding negotiations and expectation management skills. Creative thinker and problem solver with a can- do attitude when managing challenging situations. Leverages technology, including AI, for efficiency, effectiveness, and scalability. Knowledge of compliance best practices and information security standards. #J-18808-Ljbffr

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