Job Description

Medical Device Sales Representative Hospital Sales

At Medela LLC, our mission is to advance maternal and infant health through innovative breastfeeding and medical feeding solutions. The products you represent in this role are used in some of the most critical moments of care. From supporting breastfeeding success in the maternity ward to providing essential nutrition for premature infants in the NICU, our solutions help clinicians save lives and give babies the strongest possible start. We are seeking a mission-driven Medical Device Sales Representative who is passionate about maternal and neonatal health and thrives in a hospital environment. This role partners closely with maternity and NICU care teams to ensure hospitals have access to the highest quality breastfeeding and enteral feeding solutions. This is a high-impact role for someone who wants their sales career to directly support clinicians, mothers, and newborns in the hospital space.

Support Hospitals That Care for Mothers and Babies

• Manage sales activities within a defined territory, working closely with hospital maternity wards, Neonatal Intensive Care Units (NICU), and children's hospitals.
• Build trusted partnerships with clinical teams and ensure hospitals have access to the best breastfeeding and enteral feeding solutions.

What We Offer Our Medical Device Sales Representative

• Comprehensive benefits plan
• 401K with match
• Money Purchase Plan
• 16-week Paid Parental Leave
• Generous PTO package, plus 14 paid holidays
• Salary starting at $90K plus $50K commission at plan
• A great place to work!

Medical Device Sales Representative Drive Strategic Hospital Sales

• Represent a portfolio of breastfeeding and enteral feeding products designed for maternity units and NICUs.
• Utilize Medela's Challenger sales methodology to identify opportunities and deliver meaningful value to hospital partners.
• Grow territory revenue by expanding relationships within existing hospital systems and identifying new accounts.
• Focus on major birthing hospitals, Level II and Level III NICUs, and Children's Hospitals.
• Increase adoption of products within existing customers while identifying new opportunities to support clinical teams.

Medical Device Sales Representative Plan and Execute Territory Strategy

• Develop quarterly territory plans and call strategies.
• Prioritize key hospital systems and high-volume birthing centers.
• Pre-plan sales calls by reviewing account information, setting objectives, and preparing targeted strategies.
• Maintain strong time and territory management practices to maximize hospital engagement.

Medical Device Sales Representative Educate and Support Clinical Teams

• Maintain deep product and clinical knowledge related to breastfeeding and enteral feeding.
• Conduct product education and in-service training with hospital staff.
• Support product trials and implementations in collaboration with internal specialists.
• Provide technical and clinical support to ensure customer success.

Medical Device Sales Representative Deliver Outstanding Customer Support

• Serve as the primary field contact for hospital accounts in your territory.
• Assist customers with product usage, troubleshooting, delivery coordination, and technical questions.
• Work cross-functionally with internal teams to resolve customer needs quickly and effectively.
• Follow up on all customer inquiries to ensure complete satisfaction.

Medical Device Sales Representative Track Opportunities and Market Insights

• Manage sales activities and opportunities through Salesforce CRM.
• Maintain accurate call reports, forecasts, and account activity records.
• Provide regular territory updates and sales projections to regional leadership.
• Monitor and report on competitive activity, market trends, and new opportunities within the hospital environment.

Medical Device Sales Representative Compliance & Credentialing

• This role requires credentialing to access hospital systems. Representatives must maintain vendor compliance with hospital requirements, which may include: RepTrax, VendorMate, and others.
• For patient/customer safety purposes as part of the vendor credentialing process, the Employee must satisfy the account's drug screening requirements, including but not limited to screening for marijuana use, regardless if the use of marijuana is legal under applicable state law.
• Candidates must also comply with all federal, state, and company regulations and policies.

Medical Device Sales Representative Education

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience)

Experience

• Minimum 5 years of medical sales experience
• Proven experience selling into hospital environments
• Strong understanding of navigating multiple clinical stakeholders and decision makers

Skills

• Excellent communication and relationship-building skills
• Strong territory planning and time management
• Ability to manage multiple priorities and complex sales cycles
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience with Salesforce or SAP is a plus

Physical Requirements

• Ability to travel up to 80% of the time
• Travel requirements will vary based on territory and business needs

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