Job Description

Ramp Agent/Fueler

Project: Moffett Federal Airfield

Department: Airfield Operations

Shifts To Fill: Sunday, Wednesday, Friday 11:30pm - 10am, and Saturday 6am - 4:30pm

Pay Range: $23.00 - $25.00/hour

Reports To: Deputy Airport Manager

Under direction of the Operations Supervisors, this entry level position performs a variety of aircraft ground support and ground service duties. These duties must be performed in a safe, timely and efficient manner in accordance with Company policies and procedures.

This is a full-time position working ten (10) hour shifts. Must be available to work forty (40) hours per week, varied shifts in a twenty-four (24) hour, seven (7) days per week schedule.

Essential Duties:

• Provide excellent customer service while servicing aircraft.
• Inspect and operate all aircraft Ground Support Equipment (GSE) safely, such as water cart, lavatory cart, air start, air stairs, air tug, belt loader, baggage cart, food handling machines and storage. Required to immediately report any equipment defects to the Maintenance Department. Also includes washing vehicles and GSE.
• Ground service duties include aircraft marshalling and fueling aircraft, loading, and unloading luggage, providing ground support equipment (GSE) service, aircraft towing, and other ramp functions as required.
• Provides customer service tasks such as checking in/out rental car keys; delivering catering, ice and coffee to aircraft; and wheelchair service upon passenger request.
• Perform regular Foreign Object Debris (FOD) checks on the airfield.
• Perform wildlife abatement in accordance with USDA training and practices.
• Communicate services provided to Operations Officers for billing purposes.
• Complete and enforce the Airfield Operations Area (AOA) Safety and Drivers Training requirements which includes adhering to airfield badging security measures, be proficient in driving and maneuvering vehicles and equipment on the AOA, provide escort and communication functions on the AOA, ability to open/close large, heavy vehicle/pedestrian gates with complicated locking mechanism and maintain security to those AOA access points.
• Assist Airport Administration with various activities associated with special events, construction projects, etc.
• Perform sanitation maintenance of ice machines, coffee machines, catering refrigerators. Keep the customer lobby, coffee service and pilots lounge areas stocked and clean.
• Follow and be proficient in all company standard operating procedures such as hazardous materials spill response and storm water pollution prevention and other training as assigned.
• Other duties as assigned.

Required Knowledge, Skills and Abilities:

• Read, write, and speak English.
• Work harmoniously with fellow workers and others.
• Provide good quality customer service.
• Ability to work long hours, overtime, holidays, and weekends as needed.
• Follow established safety regulations and practices and use available safety devices and PPE.
• Ability to maintain airport qualifications as they relate to job functions.

Education:

• High school diploma or equivalent.

Experience:

• One year of experience at an airport fixed-base operator (FBO), aircraft handling work environment preferred.
• Equivalent combination of acceptable training and experience may be considered by the HR Manager and Deputy Airport Manager.

Licenses, Registrations and/or Certificates:

• Must pass mandatory drug screenings, criminal background checks & obtain security clearance.
• Must maintain a valid Class C motor vehicles operator's license as issued by the State of California.
• Completion of a Professional Line Service Technician Certification within six months of hire date.
• Completion of ALL Cal/OSHA required training within first 90 days.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to work outdoors in any weather conditions. The employee is required to stand; walk; use hands and fingers; hands to feel; reach with hands and arms; climb and balance; stoop, kneel, crouch, crawl; talk, hear and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move more than 50 pounds at ground level and above the shoulders in addition to push/pull heavy access gates. Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employees are required to participate in a drug/alcohol free workplace.

EOE, DFWP

I hereby acknowledge that I have received and read this Job Description and understand that I should consult the Human Resources Department or management regarding any questions about this position or duties reflected above.

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