Required Skills ServiceNow scripting ServiceNow Web Services ServiceNow Service Portal ServiceNow CSM - Customer Service Management JavaScript ServiceNow Implementation ServiceNow Development ServiceNow Fundamentals Responsibilities Work with functional team and clients to implement/develop a CSM based highly customized application. Develop scoped applications that will utilize all the ServiceNow's platform functionality. Create and maintain API and data integrations between ServiceNow and other services. Design and develop reports and dashboards. Any Other tasks as assigned. Qualifications Minimum 5+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment. Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must. Hands‑on experience with Service Portal Development, Flow designer and/or traditional workflows. Excellent understanding of ServiceNow Data model. Experience in Custom Application Development. Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub. Expertise in ServiceNow Scripting – Business rules, Script Includes, Client Scripts, etc. Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts. Experience building dashboards and reports. Experience with App Engine Experience with UI Builder, a plus Experience with Decision Builder functionality, a plus Strong communication and interpersonal skills. Prior formal ServiceNow training/certifications preferable. Excellent knowledge of ServiceNow Best Practices and latest ServiceNow features Should be an excellent team player, with customer‑centric attitude. #J-18808-Ljbffr
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