Roles & Responsibilities Configure, customize, and support the ServiceNow Vulnerability Response (VR) module. Design and develop workflows, business rules, client scripts, and integrations to support vulnerability management processes. Integrate ServiceNow VR with external vulnerability scanners and CMDB for automated vulnerability correlation and tracking. Configure MID Servers, APIs, and data sources for vulnerability data ingestion and synchronization. Develop automation for vulnerability assignment, remediation workflows, and exception handling. Create dashboards, reports, and analytics to monitor vulnerability trends and KPIs. Troubleshoot and resolve platform and integration issues. Ensure adherence to security, governance, and ServiceNow best practices. Collaborate with security, infrastructure, and ITSM teams to improve vulnerability management operations. Required Technical / Functional Skills 5–9 years of hands‑on experience in ServiceNow development. Minimum 2+ years of experience in ServiceNow Vulnerability Response (VR) module implementation. Strong experience configuring and customizing ServiceNow VR for vulnerability identification, prioritization, remediation, and reporting. Expertise in workflows, business rules, client scripts, Flow Designer, and automation within the VR lifecycle. Experience integrating ServiceNow VR with vulnerability scanners such as Qualys, Tenable, Rapid7, Prisma Cloud, etc. Strong understanding of CMDB, Discovery, and ITSM processes. Hands‑on experience with MID Servers, data sources, REST/SOAP APIs, and vulnerability data ingestion. Proficiency in JavaScript, Glide API, and ServiceNow integrations. Experience creating dashboards, reports, and Performance Analytics for vulnerability KPIs and trends. ServiceNow Certified System Administrator (CSA) certification preferred. #J-18808-Ljbffr
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