Job Description
Title : Virtual Visual Interpreter – Workplace Accessibility Support (Contract)
Location : Austin, TX (Onsite)
Pay Rate : $35 - $39/hr
Duration : 3-month assignment
Please scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal.
Summary:
We are seeking a compassionate and highly articulate Virtual Visual Interpreter to provide real-time workplace support for employees who are blind or have low vision. In this role, you will serve as a trusted accessibility partner, delivering live visual descriptions and navigation assistance through video, screen-sharing, and remote communication tools.
This is a highly people-focused role that combines strong communication skills, visual analysis, problem-solving, and a passion for accessibility and inclusion. The ideal candidate is calm under pressure, detail-oriented, adaptable, and committed to helping others navigate workplace environments with confidence and independence.
What You'll Do:
· Provide real-time verbal descriptions of visual environments, documents, presentations, screens, printed materials, equipment, and workplace surroundings
· Translate complex visual information into clear, concise, objective "word pictures" to support employee understanding and decision-making
· Assist employees with navigation of physical and digital spaces using directional guidance and spatial orientation techniques
· Read and interpret signage, forms, labels, written materials, and on-screen content
· Support employees with identifying people, objects, room layouts, and workplace environments
· Guide users through software navigation, office equipment usage, and basic technology troubleshooting
· Utilize video conferencing platforms, screen-sharing tools, remote access applications, and assistive technology systems to deliver support
· Adapt communication style and descriptions to meet individual employee needs and preferences
· Document session activity, identify accessibility concerns, and contribute recommendations for service improvement
· Maintain strict confidentiality while supporting employees and handling sensitive information
What You Bring:
· Exceptional verbal communication and descriptive storytelling abilities
· Strong ability to analyze and communicate visual information quickly, accurately, and objectively
· Excellent active listening skills and ability to anticipate user needs
· High attention to detail and strong observational skills
· Strong spatial awareness and ability to provide directional guidance
· Ability to remain calm, patient, and professional in dynamic or fast-paced situations
· Strong problem-solving skills and comfort working in ambiguous situations
· Ability to multitask while processing visual information and maintaining conversation
· Comfortable learning and utilizing new technologies, platforms, and accessibility tools
· Strong interpersonal skills with a customer-focused and service-oriented mindset
Bonus Points If You Have:
· Experience supporting accessibility, disability services, education, social services, or caregiving programs
· Familiarity with blind and low-vision communities and accessibility best practices
· Experience using assistive technologies such as VoiceOver, JAWS, NVDA, or related tools
· Customer service, coaching, training, retail, or virtual support experience
· Knowledge of visual arts, geography, design, architecture, or other disciplines that support visual description skills
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Important Candidate Safety Notice
This position has been verified and officially approved by TCWGlobal.
Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:
• Only trust communication from verified TCWGlobal representatives
• Ensure a TCWGlobal recruiter is present on all official phone or video interviews
• TCWGlobal will never request payment, gift cards, cryptocurrency, or sensitive banking information during the hiring process
• Do not share sensitive personal information with unverified individuals or suspicious third parties
• If you are unsure whether a posting or recruiter is legitimate, we encourage you to verify active opportunities directly through -jobs or by contacting hello@tcwglobal.com
TCWGlobal is committed to protecting candidates and maintaining a safe, transparent, and professional hiring experience.
Company DescriptionWarehouse Associate – Packing & Warehouse Support | $17–$18/hr | Salt Lake City, UT 84120
Duration: W-2 Assignment | 3 Months (Possible Extension and conversion) Location: Salt Lake City, UT Schedule: Monday–Friday | Standard Day Shift Pay Rate: $17-$18/hr Please scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal. We are seeking a dependable and hardworking Warehouse Associate to support day-to-day warehouse operations. This role is ideal for someone who enjoys hands-on work, staying active throughout the day, and helping keep warehouse operations organized and efficient. This position will primarily focus on packing operations, box building, pallet breakdown, and maintaining a clean and organized warehouse environment. What You’ll Be Doing • Building boxes and preparing packing materials throughout the day • Packing equipment and materials carefully to ensure safe shipment • Breaking down pallets and organizing materials in designated warehouse areas • Assisting with general warehouse organization and site cleanup • Supporting receiving and warehouse teams as needed • Maintaining a clean, safe, and efficient work environment • Following warehouse safety procedures and operational guidelines What We’re Looking For • Previous warehouse or packing experience preferred • Comfortable performing repetitive packing and box-building tasks throughout the day • Ability to lift up to 50 lbs when needed • Reliable, detail-oriented, and able to stay productive during the full shift • Ability to work independently and as part of a team • Strong work ethic and willingness to help where needed This is a great opportunity to join a growing warehouse team supporting the handling and preparation of equipment for shipment and redeployment. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. Important Candidate Safety Notice This position has been verified and officially approved by TCWGlobal. Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection: • Only trust communication from verified TCWGlobal representativesWarehouse Associate – Packing & Warehouse Support | $17–$18/hr | Salt Lake City, UT 84120\n\nDuration: W-2 Assignment | 3 Months (Possible Extension and conversion)\n\nLocation: Salt Lake City, UT\n\nSchedule: Monday–Friday | Standard Day Shift\n\nPay Rate: $17-$18/hr\n\nPlease scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal.\n\n\nWe are seeking a dependable and hardworking Warehouse Associate to support day-to-day warehouse operations. This role is ideal for someone who enjoys hands-on work, staying active throughout the day, and helping keep warehouse operations organized and efficient.\n\nThis position will primarily focus on packing operations, box building, pallet breakdown, and maintaining a clean and organized warehouse environment.\n\nWhat You’ll Be Doing\n\n• Building boxes and preparing packing materials throughout the day\n\n• Packing equipment and materials carefully to ensure safe shipment\n\n• Breaking down pallets and organizing materials in designated warehouse areas\n\n• Assisting with general warehouse organization and site cleanup\n\n• Supporting receiving and warehouse teams as needed\n\n• Maintaining a clean, safe, and efficient work environment\n\n• Following warehouse safety procedures and operational guidelines\n\nWhat We’re Looking For\n\n• Previous warehouse or packing experience preferred\n\n• Comfortable performing repetitive packing and box-building tasks throughout the day\n\n• Ability to lift up to 50 lbs when needed\n\n• Reliable, detail-oriented, and able to stay productive during the full shift\n\n• Ability to work independently and as part of a team\n\n• Strong work ethic and willingness to help where needed\n\nThis is a great opportunity to join a growing warehouse team supporting the handling and preparation of equipment for shipment and redeployment.\n\n\n\nTCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.\n\nImportant Candidate Safety Notice\n\nThis position has been verified and officially approved by TCWGlobal.\n\nPlease be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:\n\n• Only trust communication from verified TCWGlobal representatives\n• Ensure a TCWGlobal recruiter is present on all official phone or video interviews\n• TCWGlobal will never request payment, gift cards, cryptocurrency, or sensitive banking information during the hiring process\n• Do not share sensitive personal information with unverified individuals or suspicious third parties\n\n\nTCWGlobal is committed to protecting candidates and maintaining a safe, transparent, and professional hiring experience.
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