Medical Customer Service & Collections Assistant Job at Centracare Health System - Long Prairie, Minnesota

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  • Centracare Health System - Long Prairie
  • Minnesota

Job Description

Medical Customer Service And Collections Assistant

Find your purpose as a Medical Customer Service and Collections Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role.

Schedule:

  • Full-time 80 hours every 2 weeks
  • Mon-Fri 8:30a-5:00p
  • Potential work from home options available after successful in-office training of approximately 6 months

Pay and Benefits:

  • Starting pay is $18.84 per hour; exact wage determined by years of related experience. Pay range: $18.40-$27.61 per hour
  • Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
  • Tuition reimbursement and college grant programs available

Qualifications:

  • Experience with use of Microsoft Office applications and related healthcare systems and software preferred.
  • Experience in a medical billing environment working with third party payer, billing, and terminology preferred.
  • Strong written and verbal skills.
  • Excellent communication, listening and negotiating skills and customer relations principles.
  • Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.
  • Strong interpersonal human relations skills.
  • Bi-lingual Spanish or Somali a plus.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Job Tags

Hourly pay, Full time, Work at office

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